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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rosa Medrano

Rosa Medrano

March 28, 2026

5  out of  5
rating by Rosa Medrano
"Para mí fue perfecta el fue atento explicó todo bien todas mis dudas fue 10 de 10"
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Alicia Marchan

March 27, 2026

5  out of  5
rating by Alicia Marchan
"Quiero agradecer y recomendar a Marcos Valecillos por su excelente atención, muy amable, paciente y me ayudo con todos mis requerimientos explicándome detalladamente para obtener mi mejor póliza. Gracias Marcos!!"
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Cooper Marshall

March 25, 2026

5  out of  5
rating by Cooper Marshall
"Marcos Valecios was very helpful throughout the whole process. He helped me get a great quote at a much better price and made everything easy to understand. What I appreciated most was that he also helped connect me with my previous insurance company so I could take care of the cancellation process without any hassle. He was professional, responsive, and made the whole experience smooth. Definitely recommend working with him."
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Navrozz Noordin

March 23, 2026

5  out of  5
rating by Navrozz Noordin
"Amazing service!keran Lopez is a wonderful communicator 💯"
We responded:
"Thank you! I'm glad to hear about your positive experience with Karen. Our team is dedicated to providing excellent service, and it's great to know Karen's communication made a difference. We’re here to help with any of your insurance needs!"
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Robert Rimbau

March 20, 2026

5  out of  5
rating by Robert Rimbau
"Excellent and friendly service, very knowledgeable on different types of insurance products"
We responded:
"Thank you for your review, Robert! I'm happy to know you found our service excellent and friendly. It's great to hear that our knowledge of various insurance products was helpful to you. Let us know if there's anything else we can assist you with!"
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Aven Diaz

March 19, 2026

5  out of  5
rating by Aven Diaz
"I had a great experience working with State Farm, especially with Patty Moreno. Patty was incredibly sweet, patient, thorough, and genuinely helpful throughout the entire process of setting up my policy. She was very responsive and always took the time to answer my questions clearly. What stood out the most is that I never felt like I was being pressured or treated like just another sale. She made the whole experience feel easy and comfortable, which in the end she is the reason I switched from progressive to State Farm. I really appreciated how attentive she was to my specific situation. Highly recommend working with Patty if you want someone who cares and makes the process smooth."
We responded:
"Thank you, Aven, for sharing your wonderful experience! I'm so happy to hear that Patty made the process smooth and comfortable for you. Her dedication to providing attentive and personalized service is something we truly value. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Muhammed

March 18, 2026

5  out of  5
rating by Muhammed
"Valdo Duran is a great professional. He was very respectful, patient and honest with me about what prices and bundle policies would fit me best and what wouldn’t. 10/10 would recommend this agency"
We responded:
"Thank you for your review, Muhammed! I'm happy to hear that Valdo provided you with respectful and honest service. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Subramanian G

March 18, 2026

5  out of  5
rating by Subramanian G
"Karen really helped me sort my auto insurance situation, going out of the way to help me on multiple things, being patient with me for more than an hour on call. One of the best customer service experiences I've had personally"
We responded:
"Thank you, Subramanian! I'm happy to hear that Karen provided such excellent support with your insurance. Our team is dedicated to offering outstanding service, and it's great to know Karen made a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Betty Smith

Betty Smith

March 18, 2026

5  out of  5
rating by Betty Smith
"I was shopping for a new house and car insurance since my current one was being raised by hundreds of dollars. I had 3 agencies calling me and giving me quotes. However, I didn’t feel comfortable. Every agent was cold and I didn’t any connection or desire to join any of them. On my way home from work, I got a call from by someone named Valdo Durán from State Farm. This gentleman was amazing. He listened to my comments and concerns. He offered me opciones. He explained to me everything related to my house and car insurance. Not insurance lingo. Easy to understand language. He was fun to talk to and I could tell he was very knowledgeable. He spent about two hours answering every single question it came to my mind. He was VERY personable and gave me confidence in his agency. His quotes saved me hundreds of dollars compared to my current insurance. He took all my worries and anxiety away. I switched to State Farm and I’m very happy I did. Valdo is someone I can recommend 100% and I give him a 5 ⭐️ rating. It was a very positive experience."
We responded:
"Thank you for sharing your experience, Betty! I'm glad to hear that Valdo made such a positive impact and provided you with the support and clarity you needed. It's wonderful to know that he was able to address your concerns and help you save money. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Peggy E

March 17, 2026

5  out of  5
rating by Peggy E
"I had a great experience working with Miguel for my auto insurance. He was very friendly, professional, and took the time to explain all my options clearly. He was able to find me a very competitive quote and made the entire sign-up process quick and easy. Excellent customer service and very helpful from start to finish. I highly recommend Miguel to anyone looking for a reliable and knowledgeable insurance agent."
We responded:
"Thank you, Peggy! I'm happy to hear about your positive experience with Miguel. It's wonderful to know he provided friendly and professional service while helping you with your insurance. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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G erardo Albornoz

March 17, 2026

5  out of  5
rating by G erardo Albornoz
"Gracias Marcos, 100% "RECOMENDADO" fue claro en su propuesta y lo mejor acorde a nuestros ingresos 👍🏻"
We responded:
"¡Gracias, Gerardo! Me alegra saber que Marcos pudo ofrecerte una propuesta clara y adecuada para tus necesidades. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por recomendarnos!"
Profile photo of Diaritza Olivares

Diaritza Olivares

March 17, 2026

5  out of  5
rating by Diaritza Olivares
"Excelente servicio el de Marcos, lo recomiendo 100% atención especial."
We responded:
"¡Gracias, Diaritza! Me alegra que hayas recibido un servicio excelente de Marcos. Nos enorgullece ofrecer una atención especial a nuestros clientes. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Mikki Robinson

Mikki Robinson

March 17, 2026

5  out of  5
rating by Mikki Robinson
"I had a great experience working with Karen to obtain my auto insurance! Karen is extremely personable and efficient. It felt more like I was having a conversation with a friend than handling business."
We responded:
"Thank you, Mikki! I'm happy to hear that Karen made your experience enjoyable and seamless. We strive to make our interactions feel personal and friendly. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Mayra Favela

March 16, 2026

5  out of  5
rating by Mayra Favela
"Karen me brindó un excelente servicio, muy amable, profesional en todo momento, y sobre todo entiende las necesidades de nuestra gente a la hora de buscar cobertura en nuestros vehículos. El precio que me consiguió fue increíble !!! Estoy muy contenta más ahora con estos altos precio el ahorrar es un gran logro . Gracias Karen!!!"
We responded:
"¡Gracias, Mayra! Me alegra saber que Karen te brindó un servicio tan amable y profesional. Nos esforzamos por entender y satisfacer las necesidades de nuestros clientes, y es genial que hayas encontrado una cobertura adecuada a un precio increíble. Si necesitas algo más, estamos aquí para ayudarte. ¡Gracias por elegirnos!"
Profile photo of Shyam Sundar Padmanaban

Shyam Sundar Padmanaban

March 13, 2026

5  out of  5
rating by Shyam Sundar Padmanaban
"Karen has been super helpful in selecting the right policy for Auto & renters and she also went one step ahead and helped me cancel my insurance with my existing provider. She is truly a asset to State Farm"
We responded:
"Thank you, Shyam Sundar, for your wonderful feedback! I'm glad to hear that Karen was able to assist you effectively with your policies and even help with canceling your previous insurance. We’re grateful to have her on our team. If you need any further assistance, feel free to reach out anytime!"
Profile photo of Lucy Washington

Lucy Washington

March 12, 2026

5  out of  5
rating by Lucy Washington
"What a great experience I had today with Miguel!! He was able to bundle both my vehicles, renters and a term life insurance policy all in under an hour! He was such a pleasure to work with and made the process smooth and understandable! Thank you Miguel and Statefarm!!😊"
We responded:
"Thank you, Lucy! I'm so happy to hear about your positive experience with Miguel. It's wonderful that he could assist you with bundling your policies efficiently and clearly. We appreciate your trust in us and are here for any future needs. Thanks for choosing us!"
Profile photo of Julian Marin Rodas

Julian Marin Rodas

March 11, 2026

5  out of  5
rating by Julian Marin Rodas
"Marcos me asesoró y fue muy profesional, nos ayudó bastante. Muchas gracias."
We responded:
"¡Gracias, Julian! Me alegra saber que Marcos te brindó una asesoría profesional y que fue de gran ayuda. Estamos aquí para cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
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t Berberian

March 4, 2026

5  out of  5
rating by t Berberian
"Patricia was very helpful and patient as she worked with my husband and then myself to find the best coverage, walked us through getting enrolled, setup on the phone app and helped with cancellation of our existing policy. She was so friendly and helpful. I highly recommend her!"
We responded:
"Thank you, t Berberian, for your wonderful feedback! I'm happy Patricia was able to assist you and your husband with such care and expertise. Our team is dedicated to providing friendly and helpful service, and it's great to know Patricia made the process smooth for you. If you need anything else, feel free to reach out!"
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Cassandra Vickers

February 27, 2026

5  out of  5
rating by Cassandra Vickers
"Patty was awesome. She was thorough and very transparent . She made it as easy as possible to bundle home/car / and life insurance at a reasonable price."
We responded:
"Cassandra, thank you for your wonderful feedback! I'm happy to hear that Patty provided thorough and transparent service, making the process easy for you. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out!"
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9th Wonder

February 24, 2026

5  out of  5
rating by 9th Wonder
"I had a great experience working with Karen L from State Farm. She was incredibly helpful, knowledgeable, and took the time to explain everything in a way that made sense. What stood out the most was that she wasn’t pushy like most insurance agents can be. Instead of trying to pressure me into making a switch, she was honest and fair in her approach. Karen even told me that if another company truly had a better offer and it made more sense for my situation, she would recommend that I stay with them. That level of honesty and integrity is rare and really showed that she genuinely cared about helping me make the best decision, not just making a sale. I really appreciated her professionalism, transparency, and willingness to help. If you’re looking for someone who is trustworthy and puts your best interests first, I highly recommend reaching out to Karen."
We responded:
"Thank you so much for sharing your experience! I'm glad to hear that Karen provided such helpful and honest service. Her dedication to transparency and putting your needs first truly reflects our commitment to exceptional service. If you need any further assistance or have more questions, feel free to reach out anytime!"
Profile photo of Josh Cole

Josh Cole

February 23, 2026

5  out of  5
rating by Josh Cole
"Karen Lopez was amazing she helped me the whole way through the process and was able to save me a ton of money on my car insurance. I would recommend her to anyone thinking about switching companies or wanting to change their insurance."
We responded:
"Josh, thank you for your fantastic review! I'm delighted to hear that Karen provided such excellent support and helped you save on your insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Jay Choi

Jay Choi

February 17, 2026

5  out of  5
rating by Jay Choi
"I have been searching for insurance company since my Allstate was keep on raising premium without any reason. Ms. Karen Lopez was very professional and prompt. I couldn't be any happier with their service and pricing compare to other major companies. Just switched over from Allstate today."
We responded:
"Thank you for your review, Jay! I'm happy to hear that Karen provided you with professional and prompt service. It's great to know you're satisfied with our pricing and service compared to other companies. Welcome to our insurance family! If you have any questions or need assistance, feel free to reach out anytime."
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darshon Clark

February 16, 2026

5  out of  5
rating by darshon Clark
"Karen Lopez at State Farm Insurance was extremely helpful and professional. She took the time to answer all my questions and made the process easy and stress-free. I highly recommend her to anyone looking for great insurance service!"
We responded:
"Thank you, Darshon! I'm happy to hear that Karen provided you with such helpful and professional service. It's great to know she made the process easy and stress-free for you. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Michael Pejman Nia

February 15, 2026

5  out of  5
rating by Michael Pejman Nia
"I was in Huston for a couple of months and had a great experience with Patty as my insurance agent. She was always helpful and supportive."
We responded:
"Thank you, Michael! I'm happy to hear about your positive experience with Patty during your time in Houston. Her dedication to providing helpful and supportive service is truly appreciated. If you ever need assistance again, feel free to reach out!"
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Danny

February 12, 2026

5  out of  5
rating by Danny
"Patty got me a great quote on my landlord and auto policy. She was very professional, personable, and even stayed after office hours to get the policy activated. I look forward to doing business with them in the future."
We responded:
"Danny, thank you for your fantastic review! I'm delighted to hear that Patty was able to assist you with your policies. Her dedication and professionalism truly shine through. We're excited to continue serving you! Let us know if there's anything else we can do for you."